The Dialerking's Callcenter can handle huge amount of inbound and outbound traffic, in a secure, reliable way. The Dialerking's callcenter combines maximum efficiency with easy to use and intuitive interfaces.All the call-center related statistics can be viewed in real-time. One of the features of the callcenter is predictive dialing. Separate campaigns can be setup each of them running separately assigned scripts with graphical user interface for both the operators and the supervisors. By defining quotas, you can restrict your calls to well defined target groups. To restrict the operator wait times, the Calls can be prepared on the server side and dropped to operators when they are waiting for it.
Features are :
- Call Forward
- Call transfer
- Call Waiting
- Caller*****Block
- Call Waiting