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Inbound call centers handle incoming calls to a business or organization. These tend to come from existing customers experiencing issues with a product or service, or individuals wanting to place an order. Outbound call center agents make outgoing phone calls to existing and potential customers.Outbound call centers contact consumers on behalf of a business, and may sell a product, fund-raise, or conduct surveys.Using an outbound call center A business can reduce costs by paying only for the service of an outbound call center, rather than paying for employees and telecom hardware directly.Feel free to contact us :